the technician was right on the mark when it came to what to look for and how to handle it. He did a very good job and thorough. I will recommend CritterControl to any one who has problems like I had.
Excellent service. The rep was courteous efficient and very informative. The chimney was cleared quickly sanitized and covered.
Your guy was excellent, showed up every time as expected. Plus took it upon himself to add a secondary trap, without our prompting. Thank you for the services you provide, for the squeamish, it is a god sent.
It was a pleasure to work with Critter Control Of Philadelphia/Delaware Valley. The techs answered all of our questions and were very helpful in explaining how Groundhogs live and crate their dens. In the end two GDs were removed from the property.
Great job - efficient, explained everything well, and very clean! Will definitely recommend to others!
David Neff arrived this morning and was extremely helpful. It was clear that he is very knowledgeable and he provided a suggested solution that we were pleased with.
Technicians were friendly, courteous and on time, but ultimately I paid $1,400 and still had squirrels in my ceiling. 5 squirrels were caught, which was great, they just happened to not be the right squirrels.
Great job by Joe. Joe shooed some bats from my belfry and cleaned up the mess. Screened the vents and the bats have left for the bat cave or are now roosting in my neighbors house. Thanks Joe!
Excellent. Squirrel in the basement was captured quickly, where my humane trap failed to catch it. Joe was very professional and even identified the sex of the squirrel. It happened to be male. Thanks again for the quick service.
Very professional, on time as expected. Quickly came to a resolution regarding the issue. Would certainly hire again or recommend to others.
Can’t thank you enough for your quick response to my problem. I really appreciated that you came out and removed a dead deer from my property in just a few hours time. Thank you very much.Sincerely, Joan Kahn
Great job by Matt and his team. Answered all of our questions, and greatly appreciated the attention to detail
Couldn't be more happy with the customer service, attention, and knowledge provided from Critter Control! We had squirrels nesting in our walls after getting past a bent soffit in our roof line. Dave came out, set up traps, and trapped those unwanted guests. Since then, everything has been nice and quiet in our walls. Thanks for all your help!
seemed expensive when combining delivery & pick-up ---but without previous experience, lived here close to sixty years----first such encounter.....but he/she did quite a job undermining a dual shed ..... to tear down & rebuild will make this quite an expensive venture. Your service was prompt and much appreciated......trust the critter has found an acceptable new home without destroying someone else's property.
I had squirrels in my ceilings which are inaccessible from inside. CC responded promptly to my initial call and each time I reported squirrels in the outdoor traps. Holes and chewed areas have been covered. Thought the cost was steep, but it had to be done and I'll be most satisfied if no more get back in.
We are pleased with the inspection, explanation of problem (woodpeckers) and the solution (mylar rigs). Also pleased with the repairs done where woodpeckers had damaged siding. We like your company's thorough work orders, delivered online, explanation of charges, and reminders of our appointment times. You also promptly notified us when appointment day changed. Lastly, your technician, Matt, was excellent!
Prompt service, friendly and knowledgeable technician, couldn't have had a better experience!
Joe was professional, knowledgeable, and thorough. He explained his inspection results and the corrective action needed. We would highly recommend Critter Control.
Your Representative Dave did a find job. If we need any other help, we certainly will call you. Thanks. Paula
David explained what he would look for what would be used be Used for trapping. Reviewed cost. Was professional a Friendly. Provided contact information should the need arise.
The Dougsville, PA group was very professional and efficient. The really know what they are doing. Our attic was a mess from a raccoon. They remidiated the space like new and blew in new insulation. Highly recommend in you have critter issues.
Returned call in a timely fashion.On time for the job. Did a professional and thorough job. Thank you.
Price was high. Communication was difficult. Played phone tag a lot and there was some miscommunication. Guys were pleasant and respectful.
We repeatedly use Critter Control because of their knowledge and professionalism on the several properties we have that experience pesky critters in and around our houses from time to time.
We are so pleased w the work and especially appreciate Joe's thoroughness and attention to detail in assuring that we are not vulnerable to another visit by our friendly neighborhood squirrels! From the beginning, we were pleased with Brad's explanations re the what, why and how things would be done. Then we were especially impressed and appreciative of Joe's knowledge, patience in explaining and thoroughness. It helped to diminish the sting of spending money to keep those critters out of our house. Thank you!
Very well pleased with all facets of the services provided by CC: courteous, timely, comprehensive.
5-Star company! We had a dead possum in our yard. I notified the company at and they came out within an hour. We also had bats in out garage attic and Matt came out removed it and did a full property assessment With pictures that indicated where the bats could get into the house. They also do ALL the work to alleviate any further problem! Thank you! Critter Control!
Very prompt courtesy service performed by Joe. He was very thorough doing inspection and explaining his findings.I would not hesitate to recommend your company,
Very Happy with the result of using Critter Control of Delaware Valley!The squirrel problem is now resolved, the house is back to normal! Mia, Dave and team were wonderful to work with and it took no time at all to get the squirrels out and the house repaired.Thank you so much, The Murphy's~
We were very pleased with Dave(I think that was his name) He knew what he was doing and got the job done!!! No more skunk!!!Thank you so much! Would recommend you to anyone!! He came out in the time slot I was told, also. Thank you!!
Terry & crew did a fabulous job from start to finish getting rid of the bats & total clean out of our attic w/ all new insulation. Highly recommend Critter Control !!
The work at my property was done in a very professional manner. Our problem was addressed and taken care of quickly. The cancellation was simple.
Took care of our squirrel problem. They checked all areas of the property and were very thorough. Came and took adolescent squirrel which was caught in trap. Slept well. Had them leave another baited trap in the event there were more squirrels. We left it in basement for a few days to see. My husband called them today and they came and retrieved empty trap. Thank you! Would not hesitate to call them again. I hope I never have to.
Young man was respectful and made sure that everything was secure and safe, It made me feel so much better to know that to the problem was solved and that I know longer had to worry. It was also nice that they were able to come out the same day. It made a big difference to my piece of mind.
I originally had terminex come out and do an "inspection". We were told everything looked "pretty good". A week later I had flies in my son's bedroom again. Hence this visit....dave was great. he called me in the am to give me a time estimate for the afternoon and then he called me again around noon to update me again on the ETA. He arrived within the time I was given. He did an inspection and took pictures. He showed a sure sign of a hole the size of a mouse in a screen to our attic. if he didn't find that and tell us, we would have never found the issue. Thank you Dave!!!
Your representative was knowledgeable and attentive. This is my service call in two years and we have been very pleased in both instances. We'll most likely be calling again next year.
As always you guys do a great job! Can you kindly let me know what kind of critter you found today/
Critter Control did a great job with my flying squirrel problem. So far so good. Hopefully it stays that way.
We were extremely pleased with the service that we received from Critter Control. Everything was thoroughly explained, no surprises. We will gladly recommend your company.
The worker arrived on time and addressed the problem in a very professional manner. He completely expiained the work performed and had photos of the chimney to show the competed work.I will recommend Critter Control to anyone I know that needs such a service.
I am very happy with the service I received from critter control. I had squirrels that had got into the vent on the roof and they sounded like they were right in my bedroom in the ceiling. I called critter control they came out explained how they got in how they could fix it and how much it would cost, they also gave me the option of having them do the work or I could have someone else come and have it done. I chose to have them do it , since they knew exactly what they were doing and I knew it would be done correctly. The female squirrel was out first and then the baby. I now have piece and quiet and those squirrels took off down the street I haven;t seen them since. I am very greatful for the quick and accommodating service I received.I most definitely recommend critter control.
Very knowledgeable and professional experts (Patrick, Terry, and David). Prompt service, even on weekends!
Critter Control was terrific to do business with. I called them with a squirrel problem and within less than a day, they got the squirrel and inspected my house for how the squirrel got in. I highly recommend them for your critter problems!
Our technician was very knowledgeable, and explained everything he was doing very clearly. Happy with his work.
we were definitely satisfied with patrick's service. he strikes us as a very high quality, honest person who communicates well and does his job well.
I was extremely satisfied with this Job. The technician found the bats within minutes of being upstairs. I considered him a Subject Matter Expert in this field who properly educated me on bats and their behavior and patiently answered all of my questions and concerns. This technician explained to me all the different services their company performs, which I may utilize in the future. I felt very comfortable and happy with this visit and it was worth every penny. Thank You!!!
Critter Control provided fast professional support for inspection and repairs during a period when timely support was necessary. Their on site technician was knowledgeable and courteous while performing great customer service.
Critter Control organization is very reliable and worked promptly to resolve our situation. They followed up months later to finalize our project and assure the issue is resolved.
they did a great job and matt beam was very friendly and informative and experienced. would definitely use them again if I ever have another problem
Matt Beam was great. Very professional. He explained everything to me, showed pictures of areas of concern and made recommendations. Felt as though he really was committed to helping me.
Patrick arrived, analyzed my problem, and I believe he solved the problem. I would definitely recommend Critter Control and call them again if I had another problem.
Everyone at this company is professional, friendly and dependable. All my questions/concerns were appropriately addressed each step of the way -- from my initial conversation on the phone with Brad to my multiple discussions with Dave and Patrick. The work was completely in a timely manner. At first glance, you may feel the pricing structure of this company is higher than what you might find at a typical pest control company. However, Critter Control is different. Whereas most companies merely come to your home, do a superficial inspection, then place traps/bait boxes in various locations, Critter Control will actually inspect your home inside and out for potential areas of entry by pests. Dave's initial inspection involved climbing on the roof and taking more than 15 photos of holes, cracks and other openings in the roof, under eaves and soffits, and around window frames where mice could have been gaining entry. Then he submitted an estimate -- along with the photos -- for repairs. I don't know of any other pest control company which also provides this kind of service. While the work was not inexpensive, I feel comfortable with not only how I was treated (with respect as a customer with concerns) but also how comprehensive the service was. There was also no "hard sell" of their services, only complete disclosure of what they offer.
Seems like we're off to a good start. No droppings in the kitchen by the trash can this morning and very little activity in the attic.
A very positive experience! Very professional. And answered all of my questions in a language that I understood!
Did a thorough inspection. Technician was very professional, courteous and friendly. And very knowledgeable. Will recommend this company.
Great job!! The tech arrived promptly assented the issues and went to work. The area he was working in was cleaner then when he arrived
I heard scratching in my attic and called Critter Control. They were able to come out the next day. Dave was fantastic (I was so nervouse)! He identified the problem as a raccoon and his entry point. He set a trap for him. Dave was very patient and took time to explain everything to me, including what to do when the raccoon was caught (call the office!). There was a tree that hung over my roof which allowed him to hop on the drain and make his way through.I had the tree removed and the raccoon never showed up again. I called the office and Dave came out to remove the trap. They also informed me when the job was done.I was very pleased with their customer service, including Mia who answered the phone!! Great job! I would highly recommend their services!
Very efficient and prompt. Called and explained process of eliminating the problem. Very well pleased.
Matt was great. He took the time to explain exactly where the mice were getting in and what we should do to keep them out.
Excellent work. We are very satisfied with the work provided. We would recommend your company.
Both Brad and Dave were very nice and efficient. The work was done, as promised. Dave clearly knew what he was doing, and could not have been more pleasant to work with. I cannot say enough positive things about this experience. I will recommend them to everyone I know, and use them, myself, if I need more help.
Patrick was incredibly professional, knowledgeable and personable. Clearly explained everything and took care of all issues identified quickly. Highly recommend!
He was very knowledgeable and took the time to explain everything. We're very confident that the voles will be taken care of on our property. Thanks again!!!
Delighted with the service we received from Critter Control! They were a pleasure to work with, and responded immediately to my call. Patrick knows his wildlife; he figured out right away that we were dealing with home-invading squirrels. He also discovered, and fixed, the multiple areas-of-entry the squirrels were using. Thanks so much -- highest recommendation!
I thought the groundhog would never go in trap, but after 12 days of watching him eat in my back yard. Yesterday I watched him for 20 minutes then he disappeared and thought he's hiding again. Half hour later, my faithful dog started barking at back door. I put him out and looked over at the trap and it was closed with the groundhog looking out at me! Thanks, I'll sleep better knowing he's not hibernating under my deck
Patrick is a terrific pro who explains the work that needs to be done and then goes the extra mile. He is a real credit to the company and the industry.
Patrick was excellent and I would recommend him to others who have a problem with mice. Thank you!
Matt was very helpful in helping isolate the source of a loud scratching noise heard at night by my tenant. He determined it was a mouse scratching on the metal housing for the kitchen vent, making more noise than you'd expect from a mouse. Now I can put my tenant's mind to rest that it was not a squirrel stuck inside the vent. We came up with a plan to address the issue by setting mouse traps, as I did not want to use poisons.
The technician was very knowledgeable and gave me a lot of information and he explained everything he was doing.
Patrick is friendly, prompt, reliable, obviously knows his stuff, and we trust his professional judgment.
the service rep was a graet person explained everything so that I understood the problem. Unfortunately no raccoon.
Great job, well done professional service man. He listened to my problem and explained what he was going to do to correct the problem for the price he quoted. I will tell my friends and neighbors about Critter Control being a company they can trust and depend on. Thanks guys.
Very efficient and clean gentlemen, did the job and picked up the varment and trap. I will recommend critter control to anyone🤓
very professional, took pictures on the roof so we could see where the squirrels were coming in and out from the neighbors property twin home into ours. explained every detail of the job he was performing. Recommend Critter Control highly to resolve wildlife problems.
I'm very pleased with Matt's service. He came when expected; did a thorough inspection addressing my concerns; and discussed his recommendations. He's been here before, and I have always been satisfied with all of his work.
Great customer service!! Prompt critter pickup (Saturday) called at 10am they came with an hour to remove the groundhog. I have used them in the past! Alway wonderful service. I wouldn't use any other company.Marc and Dave are terrific!!!
This was a first time experience with a squirrel in the roof of my porch. Critter Control took care of everything in 1 day. Them removed the cages after the second reset, making sure that there were no other roof residents. Moreover, Critter Control completed everything and the total price was $150 cheaper than my other estimate! I'm delighted with my experience, because everything was taken care of and I didn't even have to be there or miss any work. Professional, prompt, positive. Exceptional experience. Highest marks from this satisfied customer. Hoping I never need them again, but glad to know Critter Control is there if I do.Thanks again,RH, Berwyn, PA
Dave was great and very informative. Nice company to work with from initial contact at office to everyone I spoke with.
Great job, Matt the technician was on time and conducted a very thorough inspection. A job well done and I appreciate the great service. Thanks again!
Very prompt/knowledgeable/businesslike/all questions answered/would use them again for their professionalism&friendliness. Very courteous. Thank you
Five stars, Matt Beam and Dave? were very professional and we had a good talk about additional steps that could be taken to make my house more critter-proof in terms of exclusion measures. I especially like that you employ knowledgeable wildlife biologists to do this work. Thank you.
Excellent service today, and the technicians were through and explained everything. I would definitely recommend your company!
It is a pleasure working with Critter Control. They are courteous and professional and complete the job on time. Greatly appreciate their expertise!
Matt is simply the best at what he does - I have used his company twice in the past 3 years and each time they have successfully eliminated a raccoon infestation. Matt is very responsive and works quickly to remove problem animals.
Great company to call. Timely with return telephone calls, and appointments. Dave very knowledgable about the removal and trapping of ground hogs. Thanks
Mr Patrick was very professional and polite he did a great job was on time and I look forward to passing along the word about critter control thanks guys.
The work has always been professionally done. We are thrilled with their service and kindness to the trapped animals (two foxes, one raccoon). I'm just waiting to see how they will handle the local skunk! NPH
Many thanks - critter is gone due to a great job by Patrick. We are still not finished, but a good plan to make sure this continues to be resolved. Looking forward to completing this next week.Ken
Many thanks - critter is gone due to a great job by Patrick. We are still not finished, but a good plan to make sure this continues to be resolved. Looking forward to completing this next week.Ken
Patrick did a thorough job and explained in detail. Excellent work and answered questions as we went through the process. Ken Schoessler
I would rate Matt and Critter Control 5 stars hands down. Friendly, accessible and effective - couldn't ask for more!
Matt was very attentive to our concerns. He did his work neatly, without disrupting our yard or house. He was very curtious, organized and was willing to answer our questions. I would recommend critter control to anyone. ( assuming they don't come back.) Thanks for all your assistance.
Matt did an excellent job of explaining the process, addressing our concerns and ridding us of our visitors.
Thank you Mr Patrick for the hard honest work you did satisfaction is a under statement thanks again critter control
Excellent service!! Tech was very knowledgeable and helpful in giving me options for proceeding to get cat and kittens out of crawl space. Very nice young man and very professional. I would definitely recommend to others and would certainly use again.Thank you! Jackie Schumacher
Nothing but the highest ratings to Critter control and especially Terry. He provided a very thorough assessment of the issue, provided a detailed explanation of the resolution plan and the associated fees all with a quality guarantee. Very pleased and will certainly recommend to neighbors and friends.
Job has now been completed despite some very hot weather. This should eliminate the carpenter bee and woodpecker problem. Patrick was professional and pleasant to work with. Pleased with his attention to complete the job successfully and capabilities.
Prompt service, got the job done (squirrel fell through kitchen hood vent and was stuck in flue above hood).
I was very satisfied with the service. Matt called as I had requested and was on time. He was very helpful with his explanations and did everything I had expected. He was extremely polite, and I feel comfortable that he did and will continue to do an excellent job.
Thanks for the quick response to our bird problem. The field representative (Dave) was very knowledgeable on our specific problem, and was able to resolve the issue expediently. We will gladly recommend Critter Control of Phila/Delaware Valley to friends and family.Regards, Clyde Hedgepeth Property Chair Supplee Presbyterian Church
Excellent work, professional service delivered by David Neff! Great job! Appreciate the service!
Service was performed as requested. Your men did a great job. Cost was in line with price explanation.
Bob and his colleague were super! They went the "extra mile" to problem solve and prevent further problems.
I really liked the two guys who did the work, they were very thorough and helpful. The service is a touch expensive, which is my only complaint.
Critter Control did an amazing job getting rid of the flying squirrels in our attic. We had another company come in and try for almost 6 weeks but didn't trap any. Critter Control caught 17 squirrels in 2 days!! Very expensive problem but they did an excellent job and I would definitely use them again if needed.
Matt, the tech, was knowledgeable, courteous, and did what he said he would do. We had a large ground hog hole on a bank and we agreed that they are hibernating and the proper treatment of stone to fill the hole. He also inspected the property to assess residual activity. Like that he called and reported what he did, and the price is consistent with what was quoted to me by the phone rep.A slight issue is that I'm not sure there was quite enough stone to jive with the surface or ground contour, but it looks adequate to me.Overall, I'm satisfied, will call again if needed, and would refer if asked.
I am grateful for the prompt, efficient, courteous, and professional service that I have received from Critter Control From my first phone call with Brad, follow up with Mia, and excellent service provided by Bobby and Terry, I am both impressed and appreciative.
Excellent! Squirrel was catch late last night. Received a call back right away and the squirrel was taken away today. Thanks so much!!!
Great job - very timely response and professional communication. I am a Realtor and will add you to my list of recommended services! Thank you for removing my skunk:) Ann Renee Bell
The representative was very knowledgeable and very honest. Since I was new to all this he could have taken me for sure, but he explained everything so I could understand it. It was a pleasure doing business with this gentleman and your company. I will pass your name around in my community.Thanks, Kate Girard.
Hi! So sorry for the delay in sending this feedback! Matt Beam was so fantastic! He was on time, professional and did a great job examining my entire house. He sat with me and patiently went over all of his findings. I would not trust anyone else to do this very important job! Matt is a gem!
Prompt, efficient, pleasant - and excellent results. What more could one ask. I would highly recommend Critter Control.
Professional and courteous assessment of a major job. Awaiting further analysis to arrive at a comprehensive solution for bats.
Good team of workers. Pleasant to work with. Left the house as found. Cleaned up and took any debris with them.Thank you
Critter Control is a first rate business to deal with. Excellent communication and very precise in explaining their procedures for each job. The people are extremely knowledgeable and very prompt doing exactly what they promised to do. Matt the service rep was awesome. Thank you all so much!
I thought Matt was very patient, knowledgeable, and professional in the conduct of this service call. Thanks!
Very pleased with your service. Matt is a pleasure to work with. He is very thorough and always explains what he is doing and why he is doing it. He is also very respectful of our home and property.
My job was tough - needed a custom solution, difficult to capture. But Critter Control communicated all along the way and was able to capture. Very positive experience.
I highly recommend Critter Control! They came soon after I called, set the trap, caught the racoon, and then made sure no additional creatures could climb into our attic! Matt is very professional, careful and thorough.
Fantastic work. We had a feral cat in our house that couldn't find its way out and was in a full-on panic, destroying our home office. We called Critter Control and they were onsite within 90 minutes. They were able to humanely trap the cat, and bring him to the Chester County SPCA. Fast, professional, job done.
Great service as always! Technician was on time, polite, neat and efficient and completed the job very quickly. I believe our field mouse issue has been laid to rest for another year!
As always, Matt has done a thorough & very careful job. To be honest, my loyalty to the company hinges more on his work & my relationship with him than anything else.
Terry Walters was excellent, in that he did a thorough job and was every informative which help put our minds at ease. Thank you,Larry Mitosky
Many thanks for the prompt, professional service. Matt really knows his trade, and has solved countless pest problems at our home over the years. Office staff was very helpful and attentive as usual. This is a great company that always provides reliable service.
Technician was extremely knowledgeable. He was very professional. He was very thorough in his inspection and gave his best expert opinion and advice pertaining to control of air flow , that could be the cause of odor permeation. I was glad I called your service. Thank you.